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Our Web Management Services At A Glance
We help you manage your web tech and services so you can stay focused on the bigger picture.
Ongoing Website Care & Maintenance
Your website shouldn’t demand constant attention just to stay functional. We handle routine maintenance tasks that keep sites healthy and predictable, including platform updates, plugin management, backups, and basic performance checks. Whether your site is built on WordPress, a web builder, or a custom setup, we focus on stability first — minimizing surprises and preventing small issues from becoming big problems.
Content Updates Without the Friction
Keeping your site up to date shouldn’t feel risky or time-consuming. We can handle content changes for you — adding pages, updating copy, swapping images, or adjusting layouts — without breaking design or functionality. This is especially helpful when you don’t want to re-learn an editor every time something changes, or when accuracy and consistency matter more than speed.
Platform & Tool Oversight
Most websites rely on more than just the site itself. We help manage the surrounding tools that support your web presence, such as hosting providers, domains, forms, analytics, email integrations, and third-party services. Instead of juggling logins, dashboards, and support tickets, you have a single point of contact who understands how everything connects.
WordPress & Website Builder Support
If your site lives on WordPress, Squarespace, Wix, or a similar platform, we work with the system — not against it. That means maintaining themes and plugins responsibly, troubleshooting conflicts, and helping you get the most out of the platform without over-customizing or creating long-term maintenance headaches. When limitations become blockers, we’ll talk through realistic options rather than forcing fragile workarounds.
Monitoring & Issue Resolution
Problems don’t always announce themselves clearly. We keep an eye on the technical health of sites we manage and respond quickly when something breaks, slows down, or behaves unexpectedly. Many issues can be resolved quietly before they impact your customers — and when something does need your input, we explain it clearly and without jargon.
A Long-Term Partner, Not Just a Fix
Web management isn’t about constant change — it’s about confidence. Some clients need occasional help. Others want ongoing support they can rely on. We adapt to both. Our goal is to make your online presence feel steady and supported, so you can focus on running your business instead of managing web infrastructure.
How We Work Together
Understand What You’re Managing (and What You Don’t Want To)
We start by taking stock of your existing setup — websites, platforms, integrations, hosting, and any recurring pain points. Just as importantly, we talk about what you don’t want to be spending your time on. For some clients, that’s plugin updates. For others, it’s content changes, troubleshooting, or simply knowing who to call when something feels off. This gives us a clear picture of where support is actually needed.
Define a Support Scope That Fits Your Reality
Web management works best when expectations are clear. Based on what we learn, we outline the types of support that make sense for your situation — such as maintenance, updates, monitoring, or content help — and how often they’re likely to come up. There’s no one-size-fits-all plan here. The goal is to define a level of involvement that feels helpful, not heavy.
Take Over the Day-to-Day Technical Upkeep
Once support is in place, we handle the routine work that keeps things stable and predictable. This may include: - platform and plugin updates - backups and basic monitoring - small content or configuration changes - troubleshooting issues as they arise You don’t need to keep track of what needs attention — that’s the point.
Act as a Steady Technical Point of Contact
When questions come up or something isn’t working the way it should, you have a familiar point of contact who already understands your setup. Sometimes that means fixing an issue. Other times it means explaining tradeoffs, coordinating with third-party services, or helping you decide whether something is worth changing at all. Not every problem needs a big solution — and part of our role is knowing the difference.
Adjust Support as Your Needs Change
Your business won’t stay exactly the same, and your support shouldn’t either. As tools evolve, content grows, or priorities shift, we can adjust how support works — adding help where it’s needed and scaling back where it isn’t. The goal is long-term stability, not constant intervention.
A Few Things You Might Be Wondering
Every support scenario is a little different, but these answers should help clarify how we work.
- What kind of support do you offer for existing websites?
- We help manage day-to-day maintenance so you don’t have to worry about it. This can include: - WordPress or Squarespace/Wix updates and plugin maintenance - Backup monitoring and disaster recovery - Content updates or simple edits - Performance monitoring and optimizations
- Can you manage multiple platforms at once?
- Yes. We can coordinate support across multiple websites, hosting platforms, and online tools to reduce friction and keep everything running smoothly.
- Do I need an active development project with you to get support?
- Not at all. Support can be standalone, whether we built your website or not. We’ll evaluate your site and recommend what kind of maintenance is most appropriate.
- What if I already have a team handling updates?
- We complement your existing team. Our work can fill gaps, handle specialized technical tasks, or provide oversight so your internal team can focus on content and strategy.
- Do you provide hosting and deployment services?
- Yes. We can host and manage sites for you, including technical setup, security, and deployment. Alternatively, we can work with your existing hosting if you prefer.
- How quickly can updates be made?
- Updates are often completed same-day. Simple edits or content updates are often completed the same day they’re requested. More complex changes are scoped upfront so you know the timeline in advance.
- Do you offer ongoing monitoring?
- Yes. We proactively monitor site health, uptime, and performance. If we notice issues, we’ll resolve them quickly — sometimes before you even see them.
- Is there a long-term contract?
- Not necessarily. While we do offer long-term support contracts, they are not required. Support can be on a retainer or on an as-needed basis. We clearly outline costs and scope before any work begins.
- Can you provide guidance or training for internal teams?
- Absolutely. Once we learn the details of your services we can provide documentation, walkthroughs, or direct guidance so you and your team can feel confident managing content or minor updates on your own.